Contact MARSYU

Get help with your watch, an order or a partnership enquiry.

Contact Us

How can we help?

More ways to continue

Support, resources and partnerships.

Find delivery and return information in our Help Center, or use the form above to contact us.

01 Technical support

Find shipping and return information, product details and ways to contact support.

02 Work with MARSYU

Contact us about wholesale opportunities.

03 MARSYU creator partnerships

Apply to partner with MARSYU.

CONTACT CHANNEL

Contact Marsyu directly.

  • Customer support email: support@marsyushop.com
  • Business address: Room 1705-1707, Changjiang Center, at the intersection of Renmin Road and Jiancheng Road, Jingxin Community, Longhua Subdistrict, Longhua District, Shenzhen
  • Support hours: 9:00 AM–7:00 PM Beijing Time

Free shipping

Free worldwide shipping and returns - customs and duties taxes included

Customer service

Our team answers questions Monday to Friday.

Secure payment

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